At Vianne Jewels, we highly respect and value your privacy. This privacy policy provides an overview of how we handle the personal data we collect from you. We encourage you to thoroughly read and understand this policy, as it explains our approach and practices regarding your personal information.
By using our service, you agree to our terms and conditions, as well as our collection, use, disclosure practices, and other activities as described in this privacy policy. If you disagree or do not consent to these terms, please refrain from using our service.
We advise you to review this privacy policy periodically to stay updated about our privacy practices. If you have any questions or concerns regarding our privacy policy, please contact us using the information provided in the “Contact Us” section.
What personal information do we collect from you and why?
We collect information directly from you through our service, including when you register an account, update your profile, access our content, make purchases, participate in promotions such as sweepstakes, contests, surveys, or apply for a job.
The information you provide may include your name, date of birth, address, email address, phone number, and financial information (such as credit card number and security code) for payment processing purposes.
We collect passwords and other authentication information for account access. Additionally, we may collect demographic information, such as your age, gender, and country.
Any content you send to us, such as feedback, product reviews, questions, or information provided to customer support, will also be collected. This may include photos, videos, or other content you submit.
Technical information is collected, including your device’s internet protocol (IP) address used to connect to the internet, your internet service provider (ISP), the location from which you accessed our service, and the type of device you are using.
We also collect information about your site visits, such as whether you have visited before (including date and time), how you reached our site, the pages you viewed or searched for, the duration of page views, frequency of voucher and discount usage, and any phone numbers used to contact us.
You may choose to voluntarily submit additional information to us through the service that we do not request. In such cases, you are solely responsible for providing that information.
Information collected as part of our marketing campaigns (including competitions, prize draws, giveaways, offers, or events) will be used to administer the respective activities, check eligibility, and track customer engagement for service improvement.
This information will be used solely to contact you regarding your orders, answer inquiries, and facilitate the delivery of purchases made through our retail partners.
SMS/MMS Mobile Message Marketing Program Terms and Conditions:
Vianne Jewels provides a mobile messaging program (“Program”), which you may choose to use and participate in, subject to these Mobile Messaging Terms and Conditions and Privacy Policy (“Agreement”). By opting into or participating in any of our Programs, you accept and agree to these terms and conditions, including the agreement to resolve any disputes through binding arbitration as outlined in the “Dispute Resolution” section below. This Agreement pertains specifically to the Program and does not modify other terms and conditions or privacy policies that may govern your relationship with us in other contexts.
User Opt-In: The Program enables users to receive SMS/MMS mobile messages by opting in through enrollment forms, whether online or application-based. Regardless of the opt-in method, this Agreement applies to your participation in the Program. By participating, you agree to receive marketing mobile messages at the phone number associated with your opt-in. You understand that consent is not required to make any purchase from us. While you consent to receive messages sent using an autodialer, this does not imply that all of our mobile messages are sent using an automatic telephone dialing system (ATDS). Message and data rates may apply.
